Where is Congress on this Scam?
There have to be millions of Americans ripped off by this new scam of "If you don't stop us we'll charge you another year and there is nothing you can do about it." Who put me on automatic renewal or was that one of those things, "If you don't tell us by the first week into the new subscription period you will be charged not only for the year for which you just signed, but for the coming year as well and there is nothing you can do about it." I thought America was supposed to be an upfront country--"the land of free and brave," in contrast to this sleazy game of automatic renewal. The upfront way would be: "Do you want another year, check the box yes, or the box no." Why doesn't Congress react with a law that requires a yes or no? Nobody is preventing the few who want automatic renewal year after year. After a long fight on the phone, I managed to get a live person at Lombardo finance to say they had taken me off automatic renewal. Then VISA calls and says that Lombardo had NOT cancelled my subscription and the only way to get rid of them was to cut up my card. Today I get slapped with another piece of wasted time from HSI Health Sciences Institute, claiming I'm on automatic because they don't want me to miss a single issue and that my "American Express card will be charged 37 dollars next month so don't worry." Do I have any choice, but to block it and cause AMEX to conduct an investigation. These MBAs who create these scams (yes there are good MBAs too) ought to conduct a study and find out how many people there are like me who are so irritated, they cancel these "automatic" subscriptions and never spend another dime with companies that use this scam. I was out of country when Lombardi gave me a certain number of days to let them know or else I'd be automatically renewed. Why should it be my obligation to answer their dictate? Lombardi and HSI are just the latest. I find myself fighting this about once a month with other subscribers and I can tell you with each publisher wasting my time like this deserves and gets a permanent cancellation. About 40 years ago companies were making millions by sending unordered products to consumers, the majority of whom wrote a check for something they thought they were required to pay. Congress quickly stopped the scam by passing a law stating, "They sent it, you keep it for free." Come on Congress of 2012, let's get on the stick and do something for the public. Forget the debates and foot-dragging and require all companies to plainly ask: "Do You Want a Renewal? Do You Not Want a Renewal? Do You Want Automatic Renewal? Simple! Let's see how fast you can do it! Please write to your Reps and Senators as I'm doing. Thanks, Bill Deane